Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Our goal is to provide our guests with world class service and the highest quality coffee. We want you to be happy with your experience, so we strive to make sure our return policies reflect that. Coffee is perishable and our whole beans are roasted to order, so we're unable to accept returns on coffee. But we're here to help, if there was an error with your order, please contact us at [email protected] as soon as possible! If you are dissatisfied with your order in any way, don’t hesitate to reach out to our team within 10 days of purchase.

Unfortunately, we cannot accept returns on sale items or gift cards.